The Customer Service Coordinator serves as one of the critical first points of contact for Mercy College with prospective students and their families. This role serves as the "face of Mercy College" to students and families interacting with Admissions Recruitment and is responsible for advancing the College's recruitment objectives as an integral member of the Admissions team.
Education Required or Min Education Required:
Bachelor's degree from an accredited four year college required.
Experience and/or Skills Required:
Minimum two years of experience in a college environment.
Demonstrated leadership, interpersonal, written and oral communication, problem-solving, organizational, and presentation skills.
Computer proficiency in MS Office, Outlook, RS6000, Banner, and Internet required.
Demonstrated evidence of detail-orientation, customer service orientation, ability to work independently, and great levels of responsibility required.
Ability to read, write, speak English fluently and clearly.
Open Until Filled
Special Instructions to Applicants:
Mercy College - 18 months ago