Customer Service Coordinator
Cameron - Houston, TX

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Prepare quotations and proposals for capital surface equipment and associated spare parts. Cameron products and commercial knowledge are required in order to evaluate RFQs both technically and commercially to insure that the quotation/proposal meets the requirements of both the Customer and Cameron.

Duties and Responsibilities
This job requires knowledge of the Cameron network and product line, and an ability to work with multiple disciplines within the company. This could include the sales team, engineering, supply chain, quality, and marketing to issue daily quotations as well as major project bids.

Attention to detail is important as you learn and work customer quotations as required, check quotations for accuracy, help with detailed quote analysis, work with costs and equipment selection to establish quotations that meet market price requirements.

Duties may include:
  • Review customer inquiries
  • Contact with the customer
  • Document exceptions and clarifications
  • Coordinate responses from engineering, legal, quality, metallurgy, and operations in preparing customer quotations
  • Prepare quotes in SAP
  • Keep Contract Review documentation
  • Prepare and coordinate Customer Bids
  • Pricing responsibility including preparation of profit & loss statements
  • Utilize Margin Insight and Margin Manager to implement new pricing analytics processes
Job Requirements/ Qualifications
To perform the job successfully, an individual should demonstrate the following competencies:
Computer Skills Job Knowledge
Functional/Technical Skills Customer Focus
Communication Teamwork
Personal Organization Integrity/Ethics
Planning Decision Making/Judgment
Productivity Results Focus
Work Environment/Safety Adaptability/Flexibility
Dependability Initiative

The right candidate must be able to satisfactorily perform each essential job duties listed above as it relates to surface wellhead systems. The individual for this job must know the requirements of the business, understand and do takeoffs from inquiries, and learn where to get responses from inside and outside the company. The job requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Bachelor's degree and/or 2 years related experience.

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees of organization.

Mathematical Skills
Understanding of cost/price relationships, gross margin, and have good overall math skills.

Computer Skills
Knowledge of MS Office Applications and SAP.

Cameron - 20 months ago - save job - copy to clipboard - block
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About this company
164 reviews
Cameron International knows how to work under pressure. A leading manufacturer, provider, and servicer of oil and gas industry equipment,...