Customer Service Coordinator
The experienced Customer Service Coordinator with expertise in Major Accounts seeking to advance their career will find what they’re looking for with Toshiba America Business Solutions. Your responsibilities will include setting up major account customer information, validating the accuracy of order documents and equipment configurations, performing account reconciliations, preparing billing adjustments, reviewing open and aging installations and updating asset installation details. Accuracy and efficiency are the keys to success in all of these responsibilities.
At Toshiba, we are focused on helping business better control their productivity and profitability by delivering innovative imaging and retail solutions and services. We understand delivering great products alone is not enough, so we use human innovation to help solve our customer’s business challenges.
Headquartered in Irvine, California, Toshiba America Business Solutions, Inc. was formed in October 1999 as an independent operating company of Toshiba Corporation, the eighth largest integrated electronic and electric equipment company in the world with over 199,000 employees globally and almost $77 billion in annual sales.
Toshiba’s technological heritage spans more than a century. Toshiba dedicates more than $4 billion of its annual revenue to research and development, which has contributed to the success of the company’s digital imaging solutions products. Consistently recognized for innovation, quality and technological excellence, Toshiba has garnered more than 200 industry awards and product recommendations including being a thirteen-time winner of BTA’s "Most Favored Manufacturer" and an eight-time winner of Marketing Research Consultant’s "Copier Manufacturer of the Year" award.
As our Irvine, California-based Customer Service Coordinator, your mission is accurately process Major Account orders and confirm delivery and installation of equipment with our national dealer network to ensure compliance with contract terms and conditions. Your skills and background will include:
Apply now to become a critical contributor to Toshiba’s success.
- Previous customer service experience, technical industry experience preferred
- Proven ability to process a high volume of orders accurately and efficiently
- Superior follow-up and organizational skills
- Excellent data entry skills, including experience with Excel
- Experience with Oracle ERP systems is a plus
Toshiba America Business Solutions - 18 months ago