Customer Service Office Assistant
Eastern Kentucky University - Richmond, KY

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Department Title

Financial Affairs

PT, no benefits

Payment Options:
Assigned Pay

Salary Grade:
Salary Min:

Salary Mid:
Position Type:

H Code:

FLSA Status:
Non Exempt

City: Must be actual City name for applicants to search external job boards. ( List only one city)


Funding Source Classification:
Federally funded position

Number of available positions

Duration of position:
2012-2013 Academic Year

Position Summary:
Job responsibilities for this position will consist of providing excellent customer service, maintaining and processing orders for meal plans and declining dollar accounts, assisting with daily deposits, and processing online orders. In addition, students will responsible for processing EKU ID's and distribution of those ID's. Furthermore, students may be asked by the Administrator to help with other areas associated within the office.

Contact Person:
Jeremy Raines -

Minimum Licensure/Certification Qualifications:
Minimum Educational Qualifications:
Minimum Experience Qualifications:
Qualification Equivalencies:
No equivalencies.

Desired Qualifications

  • Excellent customer service skills, a positive attitude, and a professional demeanor are all required for successful candidates. -Strong written and verbal communication skills are desired. -Basic proficiency with personal computers and prior experience using computers is expected. -Accuracy, attention to detail, and a high degree of confidentiality are essential. -Must be extremely reliable, responsible, professional in appearance and able to work under pressure. -The ability to work independently as well as in a team environment is needed.
Special Instructions to Applicants

Documents you may attach when applying for this position:
Cover Letter Schedule of Classes

Documents you must attach when applying for this position:
Resume Schedule of Availability

Additional Information:
Applicant must have availability during office hours, Monday-Friday 8AM-5PM. -Availability during New Student Orientation and during University breaks is preferred. -This position is for federal work study only, if you are unsure if you are eligible for federal work study funding, please contact Student Employment Services to verify eligibility at (859) 622-2361 prior to applying for the position.

Background Check:
Offers of employment are contingent upon satisfactory background check.

EEO Statement:
Eastern Kentucky University is an EEO/AA institution that values diversity in its faculty, staff, and student body. In keeping with this commitment, the University welcomes applications from diverse candidates and candidates who support diversity. For more information, please visit our Equal Opportunity Office .

Document Link:
Quicklink for Requisition:

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