We are currently seeking a creative and energetic Leader to work in our Baltimore, Maryland office. This leader is responsible for the success of a customer service team in a fast-paced service environment. The leader must be able to coordinate effectively across multiple teams and balance sometimes conflicting priorities.
At CSC help businesses at every stage of their corporate life cycles. We safeguard intellectual property, give law firms and corporate legal departments the tools they need to be successful, and provide critical support to deals around the globe. Corporation Service Company is a privately-held company headquartered in Wilmington, DE that serves as a leading provider of business solutions. Our clients include many of the Fortune 1000® and Global 2000® companies, as well as some of the top merger and acquisition law firms worldwide. Visit our website at: http://www.cscglobal.com/careers
The ideal candidate will offer us:
- Establish challenging goals and metrics for the team
- Coach, lead, inspire, and develop individuals to achieve results
- Actively process order requests while managing the process and workflow of team business transactions
- Implement and manage new processes that create a difference in the success of the organization
- Develop and manage reports to track company service and production goals
What can we offer you?
- Bachelor’s degree or equivalent work experience
- Strong commitment to customer focus, quality service and sales
- A proven history of successfully mentoring and developing employees
- Experience administering performance evaluations
- Ability to guide a team to achieve the highest levels of service and quality
- Experience implementing hiring plans and process improvement
- Exceptional communication skills
- Proficiency with Microsoft Office skills
- Strong time management skills
- Analytical and problem-solving skills
- A history of detail-oriented multi-tasking in fast-paced, deadline-driven environment
- A challenging and rewarding career
- Annual bonus program recognizing individual performance
- Profit Sharing Plan
- Excellent benefits for you and your family! - 401(k) with employer match Medical/Dental/Life insurance--Spouse and dependent life - 18 paid days off accrued in first year - 7 paid holidays - Tuition Reimbursement - AND MORE!
Corporation Service Company - 9 months ago
Founded in 1899, Corporation Service Company is the industry-leading provider of business, legal and financial services. We provide...