Customer Service Professional I job - Bright House Networks - Melbourne, FL

Customer Service Professional I
Bright House Networks - Melbourne, FL

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Evening and Weekend Hours
Exact Shifts To Be Determined

PRINCIPLE RESPONSIBILITIES:
1. Takes requests for connections, upgrades, downgrades, transfers and disconnects of service by utilizing the marketing philosophy of the company (to include entering information on IBM PC).
2. Answer questions regarding billing procedures and/or problems and correct discrepancies by research of customers billing history.
3. Serves as receptionist by screening calls for supervisors, directors and other ...
Bright House Networks - 17 months ago - save job - block