Customer Service Rep (Claims)
Artemis 3 reviews - Indianapolis, IN

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Our client, a leading, national insurance company, is hiring a Customer Service Rep for their Indianapolis office Claim's Department. The Customer Service Rep will assist customers with questions or concerns regarding their claims.

Title: Customer Service Representative (full time)

Location: Indianapolis, IN

Compensation: Competitive base salary, full benefits, career growth opportunities.

Job Responsibilities:
  • Manages incoming calls with professionalism and courtesy, demonstrating superior customer service skills.
  • Assists customers with questions regarding their claims across multiple personal lines of coverage.
  • Listens to customers, evaluates facts and implements solutions to customer problems.
  • Manages and moves customers' claims throughout the entire claims process and issues payments when necessary.
  • Works with automated, electronic systems and ensure accurate data entry.
  • Other administrative duties are assigned as needed.

Job Qualifications:
  • High school diploma or GED minimally required. Associate's degree preferred.
  • Minimum one year previous customer service experience.
  • Superior communication skills, both written and verbal
  • Superior typing, computer and multi-tasking skills are required.
  • Must be able to work independently and demonstrate initiative.
  • Must be able to manage workflow and time appropriately.
Apply now for immediate consideration of the opportunity.

About this company
3 reviews