Customer Service Rep
EGW Personnel 9 reviews - Orchard Park, NY

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EGW Personnel Staffing & Search is currently seeking an experienced Customer Service Rep for our Orchard Park area client.

Responsibilities:

- Handle customer issues via telephone, electronically or face to face to handle issue regarding recent purchases.

- Direct request and unresolved issues to the designated resource.

- Following up with clients regarding previous issues.

- Record details of comments, complaints, and general feedback in customer orders.

- Communicate and coordinate with internal departments.

Qualifications:

- Excellent communication skills both verbal and written

- Strong listening skills

- Problem analysis and solving skills

- Attention to detail and strong organizational skills

- Proficient in MS Word, Excel and excellent data entry skills

This is a contract to hire position.

About this company
9 reviews
In 1969, when EGW was founded, the staffing industry was still young. At that time we let one overriding belief guide us: "Growing...