EGW Personnel Staffing & Search is currently seeking an experienced Customer Service Rep for our Orchard Park area client.
- Handle customer issues via telephone, electronically or face to face to handle issue regarding recent purchases.
- Direct request and unresolved issues to the designated resource.
- Following up with clients regarding previous issues.
- Record details of comments, complaints, and general feedback in customer orders.
- Communicate and coordinate with internal departments.
- Excellent communication skills both verbal and written
- Strong listening skills
- Problem analysis and solving skills
- Attention to detail and strong organizational skills
- Proficient in MS Word, Excel and excellent data entry skills
This is a contract to hire position.
In 1969, when EGW was founded, the staffing industry was still young. At that time we let one overriding belief guide us: "Growing...