Customer Service Rep.
Practice Plus - Little Rock, AR

This job posting is no longer available on Practice Plus. Find similar jobs: Customer Service Representative jobs - Practice Plus jobs

Performs both patient and insurance account functions for assigned clinics. Responsible for making surse that Customer service is always at the forefront by demonstrating courtesy, enthusiasm and professionalism at all times. Walk in customers are greeted promptly. Representative takes ownership of ensuring customer needs are met and issues resolved on each call . Responsible for working and resolving assigned worklists. Utilizing all systems and resources available. Ensuring all items within each worklist is resolved or worked within 24 hours. Responsible for daily processing of requests such as medical/billing record requests, bankruptcy, legal notices, check alert notices, mail return, and etc. Accurately works and researches accounts prior to transferring balance to another party. Makes comments to support transaction on the line item. Documents relevant information professionally within NextGen.

Billing for a medical practice or physician including ICD-9 and CPT coding. Prior customer service role in a medical billing/insurance call center preferred. Nextgen experience preferred, but not required. Must have excellent communication skills on the phone and in-person. Good problem solving skills required.

Practice Plus - 10 months ago - save job - block
Recommended Jobs
Guest Services Rep Part Time
Extended Stay America - Little Rock, AR
Extended Stay America - 12 days ago

Customer Support Specialist-Little Rock
Millennium Laboratories, Inc - Little Rock, AR
Millennium Laboratories, Inc - 13 days ago

Benefits Admin – Customer Care Rep - (Monday-...
HealthSCOPE Benefits, Inc. - Little Rock, AR
HealthSCOPE Benefits, Inc. - 16 days ago
About this company
6 reviews