OCM Organizational Change Management Team Lead
SGF Global, Inc - Houston, TX

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Design, development and documentation of business processes. Initiation and coordination of process improvement projects. Communicates with business to determine process needs. Coordinates and conducts user training. Generation of metrics to determine if processes are followed and desired results are being met. Portfolio Management of IT Systems (by Process Area). Provide business process knowledge and application end user support to business operations (including development of PEN network and requirements identification). Serve as level II application support staff. Demand Planning and Prioritization of IT initiatives (including both minor enhancements/bug fixes and new initiatives). Opportunity Development. Application of process and system knowledge to problem resolution. Functional requirements development and documentation. Business case development. Facilitation of funding source. Project Metrics/Measurement (including value proposition, milestone reporting). Project Execution. Scope control. Change management. System testing. Collaborative project reviews w/ customer (in conjunction with delivery organizations). Training specifications and delivery. Deployment planning and implementation. Systems strategy development (in support of function/process and PSL).
OCM experience as team lead or management position within OCM. +5 Years of Lead Experience.