Customer Service Representative (CSR)
Pest Defense - Stafford, TX

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Looking for a Career?

HomeTeam Pest Defense is currently seeking a highly professional Customer Service Representative. Candidates must be enthusiastic and willing to work hard. Customer service experience is a plus, but is not required. Responsibilities include:
  • Providing exceptional customer service consistent with HomeTeam Pest Defense core service standards and metrics
  • Providing information to prospective customers, initiating new service and properly setting up customer accounts
  • Dispatching technicians to scheduled appointments
  • Adjusting errors and handling customer concerns
  • Maintaining good customer relationships
We offer:
  • Robust benefits package including medical/ dental/ vision/401(k) plan
  • Tuition reimbursement
  • Discounted services for employees
  • Paid vacations and holidays
  • An exceptional training program
  • The opportunity for the professional growth and respect that comes from working for an industry leader
Required Skills We are seeking individuals who possess:
  • Effective customer service techniques.
  • Intermediate understanding of computers.
  • Ability to calm and diffuse customers.
  • Excellent follow-up and organizational skills
  • Ability to escalate appropriate inquiries or problems to managers.
Required Experience
  • Qualified candidates must have a high school diploma or general education degree (GED); college degree preferred. Twelve to eighteen months related experience and/or training in sales and dealing with the public or equivalent combination of education and experience is strongly preferred.
  • Qualified candidates must also successfully pass a background check and drug screening.

About this company
HomeTeam Pest Defense, a nationally recognized leader in the pest control management industry, is currently the nation's largest pest...