Customer Service Rep Advanced
LexisNexis - Brentwood, TN

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Basic Job Function ~To service client requests for support so that the customers become and continue to be retained as long-term, profitable relationships.|Accountabilities ~65% - Telephone/email technical support and primary point of contact between CPS and its clients. This support includes, but is not limited to, client training issues, rating discrepancy resolution, application defect resolution, enhancement requests, installation support, data interpretation, etc. 1)Client training includes ...
LexisNexis - 17 months ago - save job - block