Job Description Customer Service Representative - Ruidoso - C1000BI Description Basic Function Responsible for maintaining administrative organization, customer files and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growth and renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Reporting Reports directly to the Sales Manager Primary Responsibilities
The Acquisition and Maintenance of Customers
Accept and process current customer payments
Process Order Forms and references
Input customer information into the store computer for new lease agreements
Update customer information and account status in the store's computer system
Answer incoming telephone calls and route them to appropriate person-as per the first up system.
File and maintain customer folders and records
Assist customers on the showroom floor
Direct customer opportunities immediately to the Sales Manager-as it relates to sales and service.
Maintain the appearance and organization of the customer transaction counter
Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management
Maintain regular mailing campaign
Other tasks as assigned by management Qualifications Position requires Excellent interpersonal skills are required for daily customer contact Professional appearance Computer operations ability Good communication skills Excellent organizational skills Excellent telephone etiquette Strong sales skills-showroom and telephone High energy level Able to lift 50 lbs. Pre-employment Successful reference check and verification, drug screen, criminal background investigation and required testing Job Customer Service Primary Location US-NM-Ruidoso-C1046 - Ruidoso Schedule Full-time
Aaron's, Inc. - 2 years ago
copy to clipboard
Aaron's is the leader in lease ownership and specialty retailing of all furniture, consumer electronics, appliances, computers and much...