Customer Service Representative
Aaron's, Inc. - Harrisonburg, VA

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C1000EH

Description

Aaron’s has a long legacy as an
industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over
2,000 stores across North America built on a foundation of excellence, customer
focus, quality products and services.
Personally and professionally, we hold ourselves to high standards and
an unwavering commitment to do what’s right; treating every individual with
respect, compassion and integrity. We
are highly invested in the communities we serve through our community outreach
programs, donating time, products and services locally and nationally.

As a potential Aaron’s
Associate, you’ll share our purpose and passion for making a real difference in
the lives of others and the rewards that come from creating strong personal
connections for life. You’ll be a
contributing team member in an environment that embraces challenge and has a
strong drive to achieve. We like to set
the bar high, roll up our sleeves and work together to out-perform the
competition. You’ll have an opportunity
to work in an environment which prides itself on recognizing and rewarding top
performers.

Aaron’s provides a fun and
positive environment for our associates and a place where building
relationships with our customers is key! As a Customer Service Representative,
you will play a key role in the success of the store through: in-store sales,
telephone sales, direct marketing, new customer growth and renewal payment
processing in the store. Additionally, our Customer Service Representatives
ensure showroom floors are well-maintained and provide a warm, friendly
environment for our customers. Strong organizational and administrative skills
are also critical as this position is responsible for maintaining customer
files and processing customer transactions. At Aaron’s the difference is
personal. Connect with us today and see what we have to offer!

Job
Duties

Customer Care and Service

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Assist customers on the showroom
floor

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Accept and process current
customer payments

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Input customer information into
the store computer for new lease agreements

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Update customer information and
account status in the store’s computer system

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File and maintain customer folders
and records

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Manage cash transactions with
customers

Administrative Assistance

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Answer incoming telephone calls

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Maintain regular mailing campaign

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Process Order Forms and references

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Maintain the appearance and
organization of the customer transaction counter

Additional Duties

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Assist in the maintenance of the
showroom through cleaning, organizing, and merchandising

Position Requirements

Excellent interpersonal
skills are required for daily customer contact

Strong sales
skills‐showroom and telephone

Maintain professional appearance

Computer operations
ability

Good communication skills

Excellent telephone
etiquette

High energy level

Able to move merchandise
up to 50 lbs

Other tasks as assigned by
management

As
a Customer Service Representative at Aaron’s, you will have access to a

comprehensive benefits package that includes:
·

Paid time off including vacation days, sick days
and holidays

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Flexible work weeks, Sundays always off!

·

Ongoing training and development

·

Medical, dental & vision insurance

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401(k) plan

·

Life insurance

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Disability benefits

·

Employee Purchase Discounts

All
Customer Service Representatives complete a drug screen and criminal background
investigation. Job performance reference check are also required.

Aaron’s is an Equal Opportunity Employer

Job

Customer Service

Primary Location

US-VA-North Virginia-C1036 - HARRISONBURG

Schedule

Full-time

Aaron's, Inc. - 14 months ago - save job - block
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About this company
647 reviews
Aaron's is the leader in lease ownership and specialty retailing of all furniture, consumer electronics, appliances, computers and much...