Customer Service Representative
Aaron's, Inc. - Manassas, VA

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Aaron’s has a long legacy as an
industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over
2,000 stores across North America built on a foundation of excellence, customer
focus, quality products and services.
Personally and professionally, we hold ourselves to high standards and
an unwavering commitment to do what’s right; treating every individual with
respect, compassion and integrity. We
are highly invested in the communities we serve through our community outreach
programs, donating time, products and services locally and nationally.

As a potential Aaron’s
Associate, you’ll share our purpose and passion for making a real difference in
the lives of others and the rewards that come from creating strong personal
connections for life. You’ll be a
contributing team member in an environment that embraces challenge and has a
strong drive to achieve. We like to set
the bar high, roll up our sleeves and work together to out-perform the
competition. You’ll have an opportunity
to work in an environment which prides itself on recognizing and rewarding top

Aaron’s provides a fun and
positive environment for our associates and a place where building
relationships with our customers is key! As a Customer Service Representative,
you will play a key role in the success of the store through: in-store sales,
telephone sales, direct marketing, new customer growth and renewal payment
processing in the store. Additionally, our Customer Service Representatives
ensure showroom floors are well-maintained and provide a warm, friendly
environment for our customers. Strong organizational and administrative skills
are also critical as this position is responsible for maintaining customer
files and processing customer transactions. At Aaron’s the difference is
personal. Connect with us today and see what we have to offer!


Customer Care and Service


Assist customers on the showroom


Accept and process current
customer payments


Input customer information into
the store computer for new lease agreements


Update customer information and
account status in the store’s computer system


File and maintain customer folders
and records


Manage cash transactions with

Administrative Assistance


Answer incoming telephone calls


Maintain regular mailing campaign


Process Order Forms and references


Maintain the appearance and
organization of the customer transaction counter

Additional Duties


Assist in the maintenance of the
showroom through cleaning, organizing, and merchandising

Position Requirements

Excellent interpersonal
skills are required for daily customer contact

Strong sales
skills‐showroom and telephone

Maintain professional appearance

Computer operations

Good communication skills

Excellent telephone

High energy level

Able to move merchandise
up to 50 lbs

Other tasks as assigned by

a Customer Service Representative at Aaron’s, you will have access to a

comprehensive benefits package that includes:

Paid time off including vacation days, sick days
and holidays


Flexible work weeks, Sundays always off!


Ongoing training and development


Medical, dental & vision insurance


401(k) plan


Life insurance


Disability benefits


Employee Purchase Discounts

Customer Service Representatives complete a drug screen and criminal background
investigation. Job performance reference check are also required.

Aaron’s is an Equal Opportunity Employer


Customer Service

Primary Location

US-VA-North Virginia-C0224 - MANASSAS



About this company
1,025 reviews
Aaron's is the leader in sales and lease ownership and specialty retailing of all furniture, consumer electronics, appliances, computers and...