Customer Service Representative
American Hole 'n One - Buford, GA

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American Hole ‘n One is the world’s largest provider of hole in one promotions, custom tournament signage and creative marketing promotions. American Hole 'n One provides golf tournaments with unmatched professional experience, expertise and superior customer service. Every year, we partner with tens of thousands of golf tournaments, supplying the most complete, cost-effective, turn-key hole-in-one program in the industry. Throughout our history, we have provided millions of golfers with the chance to win cars, cash, trips and other great prizes during their tournaments.

Our company is now hiring for Customer Service Representatives. We are looking for candidates with superior customer service skills, a team player, and a strong desire for success.

Major Duties and Responsibilities:

  • Deal directly with customers either by telephone or electronically
  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Process orders, forms, applications and requests
  • Direct requests and unresolved issues to the designated resource
  • Manage customers' accounts
  • Administrative Duties
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Delight customers, above and beyond the call of duty
  • Communicate clearly, both written and in speech
  • Talk in a way the customer can understand
  • Work accurate and with eye for detail
  • Build long-term relationships with customers

Requirements:

  • High school diploma, general education degree or equivalent
  • Minimum 3-5 years experience in a call center or customer service environment
  • Well organized, excellent writing skills and proficient in computers
  • Ability to work in a fast-paced, flexible, team environment
  • Excellent oral and written communications skills and demonstrates a strong work ethic
  • Excellent problem-solving
  • Takes initiative/Self-motivated
  • Pleasant demeanor and great phone voice

Benefits:

  • Competitive Pay
  • Health Benefits
  • Paid Vacation

Indeed - 22 months ago - save job - block
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