AMERICAN RESIDENTIAL SERVICES, a national leader in residential HVAC and plumbing services is seeking Customer Service Representatives. The qualified candidate must have the ability to work in a fast paced environment while being self motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and receptive to constant coaching and feedback. The candidate will have experience gathering customer information and inputting the information in the computer.
This position requires evenings and weekends. Service industry experience a must.
In addition to a great work environment the company provides a full range of benefits including:
Basic & Optional Life Insurance
Paid PTO and Holidays
401(k) Retirement Plan
Employee Assistance Program
Health-Care Flex Accounts
Short- & Long-Term Disability
To apply, please use the link below.
ARS/Rescue Rooter. United by Exceptional Service!
We are an Equal Opportunity Employer AA EOE M/F/D/V
Answer customer calls in a busy office environment
Schedule appointments for customers requesting service.
Enter customer data in the computer.
Handle all customers in a professional manner.
Provide timely response and feedback to the customer regarding customer questions.
Forward calls, as appropriate to other members of the staff in other departments.
Makes outbound calls to customer to schedule appointments for their maintenance agreement.
Pre-employment drug testing and background checks required.