Customer Service Rep
Blockbuster - Oneonta, NY

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Interested in working at Blockbuster? We're a dynamic company where people who have a passion for movies and games really shine. Sound like you? Bring your enthusiasm and

experience to Blockbuster. We're looking for high energy, a positive attitude and self-motivation. If you're looking for flexible hours, advancement opportunities and other great perks this could be the beginning of a beautiful career.

Proactively interacts with customers and maintains the store to ensure a positive store experience.

Job Duties and Responsibilities

Creates a positive store atmosphere by smiling, greeting, and providing a pleasant, friendly experience. Maintains personal appearance per dress code.

Proactively engages customers in conversation about products that Blockbuster offers both in and out of store.

Resolves customers' issues and demonstrates empathy for customers' situations when needed.

Processes transactions quickly and without errors while utilizing the computerized point of sale system to complete both credit and cash transactions and maintains member accounts.

Ensures store appearance is in compliance with ongoing marketing programs, product is displayed timely and appropriately, and the store is clean and maintained per company standards.

Follows all policies as it relates to member data, Loss Prevention procedures, and cash handling.

Performs other duties as assigned.

Education and Experience

High School Diploma or equivalent (or near completion)

Prior retail sales/customer service experience

1 year prior retail sales/customer service experience preferred

Skills and Qualifications

Great customer service and sales skills

Knowledge of movies and games

Flexibility to work shifts as needed

Good written and verbal communication skills

Ability to perform all job duties and to lift up to 35 pounds from floor to waist

Blockbuster - 9 months ago - save job - block
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About this company
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Blockbuster Inc. (Blockbuster) is a global provider of rental and retail movie and game entertainment, with over 7,800 stores in the United...