Customer Service Representative
CRST International, Inc. - Birmingham, AL

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We are a growing company…
We are a financially secure company…
We offer our employees a promising future and tremendous career opportunities...

At CRST International, Inc. we are one of the nations leading transportation and logistics companies. Headquartered in Cedar Rapids, Iowa, we have offices throughout the United States, employing over 650 office employees, over 2,500 company drivers, and work with over 1,700 independent contractors. At CRST we offer a generous benefits and compensation package, in addition to a growing and financially stable environment. If you are interested in making a valuable contribution in a dynamic company with plans for a bright future, apply now.
“The only thing BIGGER than our opportunities, is your POTENTIAL”

CRST is seeking a motivated and results driven individual for a 1 st Shift Customer Service Representative located in Birmingham, AL.

Job Description:
  • Creates optimal front line customer relations, working with customers from specific regions of the country, thereby ensuring continued company growth and goal achievement.
  • Coordinating all facets of customer freight shipments: booking freight, answer customer calls and assisting with preparation of customer rate quotes.
  • Monitors logistics through communication with operations.
  • Assists Sales department in providing rate quotes.
  • Perform special assignments as delegated, relating to special areas of concern.

  • College degree or one year of related experience, or the equivalent combination of education and experience.
  • Ability to work in a fast paced environment.
  • Experience prioritizing matters.
  • Possess customer service related experience.
  • Top-notch organizational skills.
  • Ability to work under potentially stressful situation.
  • Strong verbal and written communication skills.
  • The successful candidate will be subject to a pre-employment drug screening and background check.