Customer Service Representative
Cargill - Hickman, KY

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HIC00018

Cargill is a unique place to grow your career, your experience and your abilities.

Every day, we grow our reputation as a leading international producer of food, agricultural, financial and industrial products and services. We take pride in our global reach, ability to contribute, and strong work ethics and values.

Founded in 1865, Cargill is a privately held company and employs 142,000 people in 65 countries with annual revenues in excess of $133.9 billion. Through innovation, creativity and teamwork, we are transforming entire markets and

people’s lives worldwide, and we can have the same impact on your career. Discover how we can be Better Together at www.cargill.com.

Description

Cargill AgHorizons serves farm customers in the United States and is dedicated to helping farmers prosper. Products and services include grain origination and storage, grain marketing resources and advice, crop input products such as seed and fertilizer, agronomic advice and information services.

Cargill AgHorizons Midsouth Farm Service Group (FSG) has an opening for a Customer Service Representative who will be supporting the Tiptonville, TN and Hickman, KY offices. The position is divided between the two locations - you will work at the Hickman office on Monday, Wednesday & Friday and from Tiptonville’s office on Tuesday & Thursday. You will interact with customers, merchants, internal departments and elevator location personnel.

Key Accountabilities:
70% - Grain Settlements to include contract application of customer unloads, payment to producer customers and proper handling of contract service fees.

15% -Provide administrative support for customer service related activities, such as communicating settlement detail to the sales team and the producer customer.

10% -Work closely with the producer to improve the customer’s experience by understanding their needs and improving/designing processes to better serve the customer.

5%-Perform project work as needed.

Relocation will not be provided for this position.

Qualifications

Required:
Associates Degree or minimum of 2 years Accounting or Customer Service experience

Proven ability to accurately and consistently execute complex and detailed processes and procedures

Intermediate proficiency using Microsoft Word and Excel

Exhibits strong attention to detail

Proven ability to work accurately, and consistently execute complex and detailed processes and procedures in a timely manner

Demonstrated problem solving skills

Proven strong ability to work both independently and as a member of a team

Ability to prioritize effectively

Proven strong interpersonal communication skills

Ability to work overtime as business needs arise

Ability to conduct yourself in a professional manner

Proactive in challenging the status quo and providing solutions

Proactive in providing solutions and process improvements

Proven ability to adapt to change

Preferred:
Familiarity with agricultural accounting

Experience using JD Edwards

Proven accounting analysis skills

Accounting Systems experience

Cargill is an EEO/AA employer.

Job

Administrative/Support Services

Primary Location

US-KY-Hickman

Other Locations

US-TN-Tiptonville

Schedule

Full-time

Job Type

Standard

Shift

Day Job

Cargill - 13 months ago - save job - block
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Cargill is a unique place you can grow your career, your experience and your abilities. Every day, we grow our reputation as a leading...