Cargill is a unique place to grow your career, your experience and your abilities.
Every day, we grow our reputation as a leading international producer of food, agricultural, financial and industrial products and services. We take pride in our global reach, ability to contribute, and strong work ethics and values.
Founded in 1865, Cargill is a privately held company and employs 142,000 people in 65 countries with annual revenues in excess of $133.9 billion. Through innovation, creativity and teamwork, we are transforming entire markets and
people’s lives worldwide, and we can have the same impact on your career. Discover how we can be Better Together at www.cargill.com.
Cargill Industrial Oils and Lubricants
Increasingly, manufacturers are looking for naturally-sourced, renewable ingredients to formulate products that are environmentally friendly and appeal to today’s eco-conscious consumer.
Whether your goal is to create a low VOC paint formulation, vegetable oil based esters, a cost-effective hydraulic fluid, or a bio-based adhesive we offer the green chemistries you are looking for.
We also appreciate that functional requirements need to be balanced with reliable supply and reasonable cost. For this reason our customer teams include technical, R&D, and risk management professionals who can:
Recommend the optimal chemistries for your applications, from lubricants, base oils, and esters to innovative, renewable low-VOC products.
Source product from our own processing plants worldwide to ensure consistent quality, and low cost.
Provide inventory and supply chain management tools to maintain consistent, reliable supply.
Customer Service Representative
you will be in a senior role within the Customer Service Department demonstrating professionalism and a comprehensive understanding of customers, systems and processes.
The focus of this role will be placed upon forming strong customer relationships and use of customer knowledge to identify innovative solutions for Industrial Oils & Lubricants (IOL) customers and Cargill to create distinctive value.
This person will provide all customer service support from order to invoice, including order processing, necessary paperwork, and documentation. This position will also be available to be on call 24/7 on a rotating basis.
Order Management/ Fulfillment - 45%
Incident Management - 25%
Sales Support - 15%
Contract Management - 5%
Accounting - 5%
Misc Duties - 5%
At least 3 years experience in Customer Service, Transportation, Supply Chain or Logistics
Proficient in Microsoft Office products, including Outlook, Word and Excel
Strong customer service orientation: ability to build relationships with customers, understand customer requirements, and generate solutions that anticipate customer needs.
Strong math skills
Ability to work in a fast-paced environment handling multiple priorities and making good decisions in times of urgency
Strong communication skills and ability to communicate with the appropriate business audience both in person and over the phone
Demonstrated ability to think and act independently and take initiative when appropriate
Strong analytical skills and attention to detail
Well developed conflict management skills
Ability to work in a team environment
Interest in continuous learning
Interest in innovative processes
Ability to be on call 24/7 on a rotating basis
Ability to travel up to 5%
Knowledge of Adage
Knowledge of EDI order processing
This position does not provide relocation.
Cargill is an EEO/AA employer.
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers,...