Cargill is a unique place to grow your career, your experience and your abilities.
Every day, we grow our reputation as a leading international producer of food, agricultural, financial and industrial products and services. We take pride in our global reach, ability to contribute, and strong work ethics and values.
Founded in 1865, Cargill is a privately held company and employs 142,000 people in 65 countries with annual revenues in excess of $133.9 billion. Through innovation, creativity and teamwork, we are transforming entire markets and
people’s lives worldwide, and we can have the same impact on your career. Discover how we can be Better Together at www.cargill.com.
Cargill Kitchen Solutions is a leading marketer of high value, further-processed egg products. With six processing facilities in Minnesota, Iowa, Michigan and Ontario, Cargill Kitchen Solutions' customers include premier quick-service restaurant chains as well as food manufacturers. We are dedicated to providing our customers with innovative and distinctive solutions, including refrigerated and frozen liquid eggs, egg patties, omelets, French Toast, diced and hard cooked eggs.
The Customer Service Representative will be primarily responsible for working with brokers and customers by receiving and expediting orders, coordinating delivery of orders with the Distribution department, troubleshooting and supporting all Sales department customer teams. This role is part of a fast paced, rapidly changing, team environment.
Interface with customers to take service orders via fax, phone, Electronic Data Interchange or email
Gather and log information relevant to customer complaints
Ability to collaborate and communicate effectively with stakeholders across the organization
Coordinate customer sample requests with the Sales department
Assist the Distribution department with information on order delivery requirements and follow-up to ensure customer requirements are met
Flexibility and willingness to address issues during non-scheduled work days as needed
Support data generation for new customers or customer attribute creation as needed
Additional project work as assigned
High School Diploma or equivalent
Excellent verbal and written communication skills
Strong Microsoft Excel and Word skills
1 year of customer service experience
SAP or ERP experience
Cargill is an EEO/AA employer.
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers,...