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Cargill AgHorizons serves farm customers in the United States and is dedicated to helping farmers prosper. Products and services include grain origination and storage, grain marketing resources, and advice, crop input products such as seed and fertilizer, agronomic advice and information services.
AgHorizons has an opening for a Customer Service Representative who wants to work in a team environment and ensure tasks are accomplished as assigned, as well as have the willingness to learn and perform other CSR responsibilities as backup. This position will be located in Tuscola, IL. Main responsibilities include: contract administration, balance sheet reconciliation, grain application instructions, and other related duties. There will be interaction with customers, merchants, internal departments and grain elevator location personnel.
40% - Contract administration: includes data entry, confirmation, pricing, amendments, past-due notices, etc.
30% - Assists walk-in and phone customers with grain bid information, contract pricing, grain application and settlement information, and general market data.
20% - Handling office duties such as making copies, filing, faxing & emailing bid prices to customers, record retention, and other assigned tasks.
10% - Assists team members with special projects, balance sheet reconciliation, communicates with all members of the work group and customers in a positive and professional manner.
Relocation will not be provided for this position.
High School diploma/GED equivalent
2+ years of experience in Customer Service, Accounting, Agriculture Finance, or Economics
Proven ability to accurately and consistently execute complex and detailed processes and procedures
Able to communicate with Farm Producers and others within the team
Demonstrated problem solving skills
Proven strong ability to work both independently and as a member of a team
Must have an Intermediate level of proficiency using Microsoft Excel, Outlook, and Word.
Ability to prioritize effectively
Proven strong interpersonal communication skills
Ability to work overtime as business needs arise specifically during the fall grain harvest
Strong professional/business acumen
Proactive in providing solutions and process improvements
Ability to work independently without supervision
Proven ability to adapt to change
Associates Degree or higher (preferably in Business, Accounting. Finance or Agricultural concentrations)
Familiarity with grain merchandising including contract terms and specifications
Proven accounting analysis skills
System knowledge with JD Edwards and LYNX
Cargill is an EEO/AA employer.
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers,...