Duration: 4 months
Candidate will assist with archiving daily documentation using Imaging Applications. Looking for candidates that have experience providing phone support as well. Minimum 1 year of experience required.
Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs less complex operational tasks in a product or functional area. Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements. Responds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution. Familiarity with MS Office required.
Comforce Corporation - 17 months ago