Customer Service Representative
Corporate Graphics Commercial - North Mankato, MN

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The Customer Service Representative’s primary purpose is to understand, communicate and satisfy our customer’s needs. The Customer Care Representative acts with a sense of urgency, is solution-oriented, approachable, professional and takes great pride in working with customers to deliver an experience that meets and, at times, exceeds their expectations.

The Customer Service Representative will assist production and fulfillment customers with orders while ensuring processing personnel have the necessary information to complete jobs accurately and on time. To provide in-house support for account managers, and assist in communicating with customers, processing personnel, supervisors and salespeople with status of assigned workload.

Required Skills:
General Customer Care
  • Communicates politely with customers—both internal and external—via email, letter, face to face, and telephone.
  • Communicates solutions, successes, and opportunities to the fulfillment Manager to ensure we are effectively monitoring and responding to customer needs.

Benefits:
We offer a competitive benefit package including health, dental & vision insurance, 401K plan, profit sharing, PTO (paid time off) and Holiday Pay.

Taylor Corporation - 17 months ago - save job - block
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