Customer Service Representative
Dent Neurologic Institute - Amherst, NY

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Dent Neurologic Institute is one of the most comprehensive neurologic centers in the nation. We offer services in general neurology, neurology sub-specialty care, and advanced neuro-diagnostics. We value individuals who are committed to our organization and to providing excellent care and service to our patients. Dent is currently seeking a full time Customer Service Representative to work in our Call Center.

Responsibilities include responding to incoming calls and patient inquiries, transferring calls up to appropriate departments or persons in the organization, scheduling appointments, and working with other staff to ensure appropriate scheduling for patients and physicians. The ideal candidate will have previous experience in a call center or customer service environment, have strong computer skills, excellent problem solving skills, and a high level of professionalism.

Dent Neurologic Institute - 21 months ago - save job