Customer Service Representative
East West Bank - California

This job posting is no longer available on East West Bank. Find similar jobs: Customer Service Representative jobs - East West Bank jobs

East West Bank is seeking a Customer Service Representative. The Customer Service Representative must be able to perform in a fast-paced, high volume capacity with face-to-face interaction with customers in a banking center.

Duties (not limited to):
Cashing checks, processing deposits, withdrawals, transfers and loan payments

Documenting larger deposits using Currency Transaction Reports

Identifying and selling East West Bank products and services beneficial to customer needs

Addressing customer questions/concerns referring to appropriate internal resources for resolution

Identifying fraudulent activity to prevent potential losses to the Bank

Developing new customer relationships and opening new accounts for customers

At least 6 months of recent customer service experience

At least 6 months of recent cash handling experience

Previous teller and new accounts experience in a banking institution a plus

Excellent customer service skills

Proficiency in Word and Excel

Must have reliable transportation

East West Bank is an Equal Opportunity Employer

East West Bank - 2 years ago - save job
About this company
34 reviews
East West Bancorp is the holding company for East West Bank, which operates more than 100 branches in California, mainly in and around Los...