Customer Service Representative
HealthSpring - Houston, TX

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Primary Function: Assist members, providers and external vendors with questions regarding member health plan benefits, claims status, medical authorizations and health plan documents. Professional Responsibilities: • Responds to member, provider and vendor questions regarding health plan benefits, claims status, authorization status,etc. • Records member and provider inquiries regarding benefits, claims issues, medical authorizations, etc. • Responds to customer complaints • Maintains follow up ...
HealthSpring - 2 years ago - save job - block