Customer Service Representative
LF USA - Greensboro, NC

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Answer calls and emails courteously and professionally
  • Enter and process consumer orders
  • Up-sell and cross-sell product
  • Research and respond to customer inquiries
  • Address customer issues with goal of one-contact resolution
  • Provide product information
  • Update product knowledge via on-going print and video training

  • Skills and Requirements

    • Customer service orientation
    • Team player
    • High stress tolerance
    • Problem solving ability
    • Attention to detail
    • Flexible

    • Excellent verbal and written communication skills
    • Computer literate
    • Good data entry/keyboard skills
    • Ability to adhere to schedules

    • Education: College / Associate’s Degree
    • 1 – 2 years customer service experience in a Retail or Call Center environment