Customer Service Representative
Lehigh Valley Hospital - Allentown, PA

This job posting is no longer available on Lehigh Valley Hospital and Health Network. Find similar jobs: Customer Service Representative jobs - Lehigh Valley Hospital jobs

Passion. It’s what drives everyone at Lehigh Valley Health Network to create one of America ’s best hospitals and one of the nation’s top places to work. It’s been the heart of our story for more than 100 years. Our employees have a passion to continually go the extra mile to create a healthier community. Lehigh Valley Health Network is consistently recognized among America 's best health networks and enjoys the privileges and benefits of a wide range of affiliations and accreditation.

Perform, customer service functions for Spectrum Administrators and serves as liaison between members, plan administrator, PHO, claims department, vendors, and clients.

REQUIRED: 2-3 years of prior call center experience, High School Diploma or equivalent, Must possess good communication skills, both orally and written, and decision making skills. Must possess the initiative to identify and carry out responsibilities to their completion. Strong problem solving abilities and analytical skills. Requires a high degree of professional judgement and inter-personal skills at all levels and among all disciplines. Requires the individual to work independently, requiring minimal supervision

PREFERRED: Insurance and/or claims administration experience preferred

Lehigh Valley Hospital and Health Network - 21 months ago - save job
About this company
97 reviews