Responsibilities: Handles customer service inquiries and problems via the telephone and/or e-mail and records consistent problem areas. Customer service is the primary function, but may include minimal selling or promotion of products or services. Uses computerized system for tracking, information gathering, and/or troubleshooting. Requires general knowledge of the organization, products, and/or services. May assess needs and suggest/promote alternative products or services.
Supervisory: May ...
Lender Processing Services - 18 months ago
- save job
-
block
