Customer Service Representative
MBM Foodservice Distribution - Macon, GA

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Consistently provide the most efficient and friendly service to the customer with each and every customer contact. Handle all opening orders for the Center's accounts. Issue credits, pick-ups, and charge back adjustments on items for Center's accounts when necessary. Handle all delivery requests, add-ons, and deletions from orders for Center's accounts. Keep an active involvement with Supply Chain Services on new and discontinued products and problem situations, which might arise with merchandise. Prepare invoices and contact appropriate warehouse people for miscellaneous billing when necessary and prepare invoices. Handle incoming calls to the department in a friendly and helpful way. Assist driver/representatives when situations arise on routes. Should be knowledgeable of all special and automatic shipments for accounts. Complete vendor credit authorization forms on damaged and un-saleable goods due to vendor problem and forward to the Credit Specialist in the Corporate Office.


High school graduate or GED equivalent. Strong inter-personal and customer service skills. Good planning and organizing skills. Excellent communication skills (verbal & written). Proficient in Microsoft Software Package (Outlook/Word/Excel). Ability to handle multiple tasks.

About this company
14 reviews
MBM offers excellent career opportunities in its many Distribution Centers across the country. If you have the experience and dedication to...