Customer Service Representative
Neiman Marcus - Palo Alto, CA

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This position is responsible for handling the daily use of the Credit Systems, knowledge of Audit Works and cash office, assisting customers and associates about questions on their accounts.

Learn and operate credit systems, POS systems, sales audit systems, and have working knowledge of the cash office and bank deposit process

Processes payments, refunds, and assists customers and employees with account questions

Handle all mail order returns

Performs additional tasks as required

Customer Focus

Functional/Technical Skills

Personal Learning

Technical Learning

Conflict Management

Must have great customer service skills, experience in handling money, positive attitude, and must like detailed work.

To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required.

Neiman Marcus - 18 months ago - save job - block
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About this company
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For over a century, The Neiman Marcus Group has stayed focused on serving the unique needs of the luxury market. Today, that commitment is...