Customer Service Representative
North American Savings Bank - Independence, MO

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Process customer transactions accurately and efficiently. Provide superior customer service, by greeting each customer as they enter the bank, answering the phone promptly, and taking ownership of each interaction. Maintain a positive, friendly, and professional attitude at all times. Refer, promote and cross-sell the Bank’s products and services to customers. Effectively perform all aspects of daily operations, including: cash controls, balancing, fraud prevention, customer identification, and the handling of all customer transactions. Adhere to all policies and procedures related to the bank’s Bank Secrecy Act/Anti-Money Laundering (BSA/AML) compliance program. Miscellaneous other duties as assigned.

Hours: Monday thru Friday, 40 hours
  • 1-3 years cash handling or teller experience required
  • High school diploma or equivalent required
  • Professional appearance and manner
  • Good communication skills (both oral and written)
  • Good time management and organizational skills – must be detail-oriented and thorough
  • Good public relations skills and math aptitude
  • Previous sales experience
  • Computer literate – experience using all Microsoft Office applications
  • Good 10-key skills

North American Savings Bank - 16 months ago - save job - copy to clipboard
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