Customer Service Representative
RSN Promotionals - Spartanburg, SC

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Local Promotionals Company is seeking an experienced Customer Service Representative to assist with over the phone and face to face sales, handling order entry / payments and problem solving. This is a client facing position which requires you to have a friendly, outgoing personality. Functions Include:

  • Process estimates, quotes, presentations and orders
  • Prepare and implement correspondence
  • Place business to business calls
  • Achieve sales goals each period
  • Fulfill customer needs to ensure customer satisfaction
  • Update, document and maintain customer information
  • Rely on instructions and pre-established guidelines to perform the functions of the job
  • Work independently and with sales team

Requirements:

  • Knowledge of Quick Books, Excel, Word and Power Point
  • Ideally, will have call center or some sales experience
  • Have knowledge of commonly-used concepts, practices, and procedures within sales field

Education:

  • Associates Degree