Temporary position available in Clark County. The Customer Service Representative is responsible for screening all noninsured patients for public health coverage eligibility and ensuring that customers newly assigned or wishing to obtain care at Sea Mar are accommodated. They provide public health coverage enrollment assistance, insurance education, and public health coverage case management. Under the direction of the Managed Care Coordinator, they pro-actively contact customers, assist in the development and distribution of promotional material and engage in community outreach activities. Applicants must have good customer service, communication, interpersonal skills and maintain a high level of professionalism. In addition they must demonstrate strong time management and organizational skills. They must exercise good judgment, maintain strict confidentiality, and have the ability to work both independently and as part of a team.
High School diploma or equivalent is required. Experience in social services, healthcare, case management or patient accounts is a plus. Applicant must be able to communicate fluently in both English and Spanish, both written and orally. Computer skills are a must with emphasis on MS Excel and Word. The ideal applicant must have their own transportation, a Washington State drivers license and insurance. Applicants will be required to complete a pre-hire competency test.
How to apply
If interested, please use the link to the left to download and fill out the Sea Mar Job Application; send it with a cover letter and resume to Sea Mar Community Health Centers, Attn: Sandra Cruz , 1516 S. 11th St, Tacoma, WA 98405 or fax to (253) 280-9813.