Customer Service Representative
St. Joseph's Hospital - Syracuse, NY

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Medical office experience preferred
Services and maintains the needs of their customer service base. Receives and responds to inquiries and provides appropriate follow through and response. Orchestrates and meets the needs of their customer group.

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:
Business school desired.
Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise. Completes population specific competency annually on populations served as identified in scope of care and services.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:
Typing skills required, along with PC experience. Must possess strong communication and interpersonal skills. Abilities in math, principles of record keeping and strong organizational skills are necessary.

WORK ENVIRONMENT AND HAZARDS:
Clinical Setting. Exposure Class I or II; service specific.

PHYSICAL DEMANDS:
Sedentary work: standing, walking and sitting for prolonged periods of time – repetitive motion of hands, fingers and wrists.

WORK CONTACT GROUP:
All services, employees, medical staff, patients, visitors, vendors, and various regulatory and professional agencies.

SUPERVISED BY:
Administrative Coordinator, Office Coordinator, Manager

SUPERVISES:
N/A

CAREER PATH:
Unspecified

St. Joseph's Hospital - 23 months ago - save job - copy to clipboard
About this company
St. Joseph’s Hospital Health Center is a complex that has grown and evolved since its development. In that time, its growth has been...