We have an immediate opening for a Customer Service Representative for our Hartland, WI and Muskego, WI call centers. This dynamic professional communicator will travel between office locations and serve as a backup on an as needed basis.
Requirements will include handling incoming calls and assisting commercial and residential customers to resolve issues and to provide service quotes for new customers.
Requirements include: computer proficiency and the ability to handle heavy call volume in a professional and efficient manner.
Position entails answering phone calls, customer requests, customer concerns, billing questions, entering daily work orders, inbound sales, writing customer service agreements for sales, service changes, cancellations, writing adjustment requests, and answering questions regarding other services we provide.
High school diploma/GED or equivalent work experience
Call Center experience is a plus.
Equal Opportunity Employer M/F/D/V
Veolia Environmental Services - 2 years ago