Customer Service Representative
Veterans United Home Loans - Columbia, MO

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Veterans United is seeking additional Customer Service Representatives in our Call Center. All openings are full-time (40 hours per week) but different time slots and days of the week are available.

Responsibilities :
  • Answer phone calls and direct to correct departments
  • Have a basic understanding of the loan process or ability to learn
  • Answer basic questions about VA loan while providing great customer service
  • Call prospective customers about insurance needs
  • Be able to multi task between sending emails or instant messages to help solve issues
  • Works well under pressure when dealing with upset/difficult borrowers
  • Ability to learn and thrive in a fast-paced environment
  • Great phone skills
  • Great work ethic and a desire to succeed

Veterans United is proud to be an EOE/ADA and Military Friendly employer

About this company
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Veterans United Home Loans is the nation's largest dedicated provider of VA Loans — dedicated to making the American dream of home...