Customer Service Representative
Waste Connections - Anchorage, AK

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Alaska Waste, a Waste Connections company, is looking for a Customer Service Representative for our Anchorage, AK location.

This position is a full-time, Monday-Friday from 7:30 am to 4:30 pm. Competitive pay plus family benefits, 401(k), paid vacation.

This is a call center position in an office environment, handling about 70 calls a day from our customers. Typical calls are to set up service, billing questions, customers paying their bill over the phone, and complaint calls. The ideal candidate will have great customer service skills, strong computer skills, and will be prepared to be at their desk on their phone the majority of their 8 hour shift. Our office has a very casual, fast paced, fun atmosphere.

Please do not stop by or call our local office. Please apply online at www.wasteconnections.com.

The Customer Service Representative (CSR) fields calls from Customers and works to resolve problems they raise concerning service or billing. A successful CSR must understand the Waste Connections business, so they can resolve various types of customer issues. Customer Service Representatives must show empathy or sensitivity to the customer regarding the issue at hand.

Requirements

• Must have very strong customer service skills.
• Must have strong computer skills including typing and 10key by touch.

Successful candidates are those who seek to thrive in an environment of operational excellence and accountability. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". Waste Connections is an Affirmative Action/Equal Opportunity Employer (M/F/D/V.)

Waste Connections - 22 months ago - save job - copy to clipboard
About this company
34 reviews
How The Waste Was Won (with apologies to John Ford) would tell how Waste Connections has come to provide solid waste collection, transfer,...