Customer Service Representative
Wedgewood Pharmacy - Swedesboro, NJ

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Are you looking for a great opportunity to learn more about business? Do you have a background as a pharmacy technician, veterinary technician, or are you a Call Center Professional? Wedgewood Pharmacy, one of the nation’s leading compounding pharmacies located in Swedesboro, New Jersey, might be the opportunity you are looking for! This is a full time position initially working from 11:30 am to 8 pm Monday through Friday in our Call Center. (In time earlier shifts may become available.) Training will be provided.

Essential Functions:
  • Receive inbound phone calls from Wedgewood’s customers and prospects and service their needs with the utmost focus on the customer’s experience.
  • Speak knowledgably and educate customers and prospects about Wedgewood’s products, preparations and services; cross sell and up sell related products when appropriate.
  • Document orders and activity on customer’s accounts.
Requirements:
  • Excellent oral and written communications skills
  • Extremely customer-focused; positive, professional attitude.
  • Strong math & verbal skills.
  • Intelligent, self-motivated, quick learner.
  • Pays strict attention to detail, understands importance of accuracy and responsiveness.
  • Strong PC and internet skills and demonstrated ability to use computers to accurately and efficiently record information
If hired, you will need to become registered with the state of New Jersey as a pharmacy technician.
The position includes a comprehensive benefits package including health, dental, vision, paid time off, and more! We are conveniently located in Swedesboro, NJ only 30 minutes from Philadelphia and Wilmington.

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