Customer Service Representatives Wanted
NexxLinx Inc. - Montgomery, NY

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Now hiring for superior customer service associates. The qualified candidate will have some call center or any customer service related experience with the ability to build a good rapport while demonstrating excellent customer service and the ability to work in a fast paced environment. The candidate should also have the ability to navigate multiple web based applications simultaneously.

Job Summary:
The Agent works with customers, via telephone and/or email interaction, to provide customer service and/or sales as directed.

Primary Duties and Responsibilities:
  • Represents products/services for customers
  • Enters all customer information accurately
  • Provides all required information and works to resolve any customer issues
  • Adheres to script
  • Maintains high work standards and demonstrates a high level of ethical behavior
  • Works with fellow team members to ensure team success
  • Meets individual program metrics and maintains all required standards
Skills and Competencies:
  • Listens effectively and demonstrates strong oral communication skills
  • Exemplifies integrity and establishes trust
  • Identifies problems and seeks solutions
  • Demonstrates basic PC skills
  • Establishes focus, knows priorities, and maintains professionalism
  • Responds quickly to customer requests and projects an image of concern and empathy
  • Can handle the utilization of multiple computer programs to provide support
We offer paid in-house training!!

Do you like to help solve Customer's problems?

Then this is the job for you!

Please Apply Today and Join Our Growing Team.

Supervisory Experience Required: No

Pay Starts at $8.50 / HR

We also offer Benefits like Medical, Dental, and Vision.

We also offer Paid Time Off like Vacation Pay and Sick Pay.

Benefits

Flexible Work Schedule

Medical/Health Insurance Plan

Other Paid Leave

Sick Leave

Vacation Leave

Job Requirements

Occupation Customer Service Representatives

Minimum Experience and Education 0 yrs 0 mos and No Education Requirement

Additional Requirements

Typing Speed 25 Words Per Minute