Customer Service Representatives
Bob's Discount Furniture - Taftville, CT

This job posting is no longer available on Bob's Discount Furniture. Find similar jobs: Customer Service Representative jobs - Bob's Discount Furniture jobs

Customer Service Representatives (Taftville )

Bob's Discount Furniture is hiring Customer Care Reps for our Taftville location.

Currently we are looking to hire a class of both F/T 7 and P/T 3 call takers- on 4/29/13

Description: Bob's Discount Furniture

Department: Customer Care
Job Title: Customer Care Representative-
Reports to: Customer Care Team Supervisor
Exempt: Non-Exempt: X

Typical Functions
1. Provides quality customer service by telephone, to Bob's Discount Furniture customers and internal staff in an efficient and professional manner. Ensures customer satisfaction with the support of more experienced personnel.
2. Responds to and resolves concerns relative to furniture purchases, deliveries and warranty claims.
3. Answers incoming calls, while maintaining an acceptable response rate and offering quality service according to department standards.
4. Ensures that own work is in compliance with applicable laws, regulations and guidelines, as detailed in policies located on Company intranet.
5. Effectively utilizes tools and support provided, to determine appropriate direction and steps required to gain customer satisfaction while balancing both the company's needs and those of the customer.

Generous benefits package for full time employees.
Opportunity for advancement.

Bilingual applicants are encouraged to apply.

Please forward all resumes to above email address..

Bob's Discount Furniture - 13 months ago - save job - block
Recommended Jobs
Customer Account Representative, Now Acceptin...
Rent-A-Center - Waterford, CT
Rent-A-Center - 6 days ago

Member Service Representative (Part-Time) Coa...
Navy Federal Credit Union - New London, CT
Navy Federal Credit Union - 2 days ago

Merchandising Representative
WIS International - Norwich, CT
WIS International - 6 hours ago
About this company
47 reviews
Bob's Discount Furniture operatesĀ aboutĀ 40 furniture stores (some featuring mini-golf courses and complimentary refreshments)...