Customer Service Representatives
Inktel Direct 44 reviews - Miami Lakes, FL

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Our dynamic Customer Service Team is currently in search of Customer Service Representatives for our Miami Lakes location. Now here's the fun stuff:

? Implements Customer Service techniques with prospective customers in order to meet objectives.

? Takes inbound calls from potential and existing customers by telephone to service their needs

? Overcomes technical and business objections of prospective customers.

? Builds and maintains customer relationships.

? Enters new customer data and other sales data for current customers into computer database.

? Inform current and prospective customers of current promotions and new or upgraded products.

? Quotes prices and encourages customers to buy.

? Enters names, addresses, purchases, and reactions of prospects solicited into computer database system.

? Follows up with customers to assure satisfaction, respond to queries, and solve or refer problems.

? Responsible for meeting quality standards and objectives.

? At least 1 year of experience dealing with customers

? Call center experience (strongly preferred)

? Inbound or outbound sales (preferred)

? Proven track record of being a high performer

? Stellar communication skills, both written and verbal

? Friendly and professional demeanor

? We have programs for those who are Bilingual (English/Spanish), so if you are, we encourage you to apply.

? Basic computer knowledge (i.e. Microsoft Word, Email, etc.)

The compensation package for this position includes a competitive hourly rate, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, paid time off, educational assistance, and an excellent 401K plan.

If you are excited about this opportunity, send your resume and compensation requirements to

Be sure to also include if you are able to work days, nights, and/or weekends.

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About this company
44 reviews
When it comes to direct marketing services, this company doesn't beat around the bush. Inktel Direct provides contact center services...