Customer Service Representatives
Inktel Direct - Miami Lakes, FL

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Our dynamic Customer Service Team is currently in search of Customer Service Representatives for our Miami Lakes location. Now here's the fun stuff:

? Implements Customer Service techniques with prospective customers in order to meet objectives.

? Takes inbound calls from potential and existing customers by telephone to service their needs

? Overcomes technical and business objections of prospective customers.

? Builds and maintains customer relationships.

? Enters new customer data and other sales data for current customers into computer database.

? Inform current and prospective customers of current promotions and new or upgraded products.

? Quotes prices and encourages customers to buy.

? Enters names, addresses, purchases, and reactions of prospects solicited into computer database system.

? Follows up with customers to assure satisfaction, respond to queries, and solve or refer problems.

? Responsible for meeting quality standards and objectives.

Requirements:
? At least 1 year of experience dealing with customers

? Call center experience (strongly preferred)

? Inbound or outbound sales (preferred)

? Proven track record of being a high performer

? Stellar communication skills, both written and verbal

? Friendly and professional demeanor

? We have programs for those who are Bilingual (English/Spanish), so if you are, we encourage you to apply.

? Basic computer knowledge (i.e. Microsoft Word, Email, etc.)

The compensation package for this position includes a competitive hourly rate, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, paid time off, educational assistance, and an excellent 401K plan.

If you are excited about this opportunity, send your resume and compensation requirements to natasha.thompson@inktel.com

Be sure to also include if you are able to work days, nights, and/or weekends.

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Inktel Direct - 2 years ago - save job - copy to clipboard
About this company
32 reviews
When it comes to direct marketing services, this company doesn't beat around the bush. Inktel Direct provides contact center services...