Customer Service Sales Representative
Crown Lift Trucks - San Francisco, CA

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Pursue and develop new customer service and parts accounts within assigned territory via cold calls, presentations, and following up on leads for new business.
  • Enhance customer retention by monitoring customer satisfaction with service and parts support and by responding to customer concerns/requests.
  • Maintain direct contact with current and prospective customers.
  • Prepare customer service repair quotes, presentations, cost reports, performance reports, and more.
  • Assist in the development of promotional programs for service. [Service business includes breakdown repairs, planned maintenance service, full maintenance contracts and shop repair work. Parts business includes Crown parts, all makes parts, and parts for other brands.]

  • A four-year college degree or equivalent commissioned business-to-business industrial sales experiences as well as good communication, interpersonal, organizational, and computer skills.
  • Valid driver's license, good driving record, and the ability to safely operate lift trucks are required.
  • Previous experience in the lift truck industry is preferred.
  • Bi-Lingual (English/Spanish) a plus.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

Equal Opportunity/Affirmative Action Employer M/F/D/V

About this company
35 reviews
The jewels in the crown of Crown Equipment are electric-powered forklift trucks used for maneuvering goods inside warehouses and...