Customer Service Specialist
DICK'S Sporting Goods - Melville, NY

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Serving the needs of our customers is our top priority at DICK'S Sporting Goods, and we’ve tailored our business to accomplish this goal. Our “store-within-a-store” concept sets us apart from other sporting goods retailers. Our Golf Pro Shop, The Lodge (Hunting/Camping/Fishing), the Fitness Center, Footwear, Team Sports and Athletic Apparel can all be found under one roof. These specialty stores offer the distinct benefits of an authentic merchandise assortment, premier brand selection, access to value-added services and personalized assistance from friendly, knowledgeable sales associates – many of whom are enthusiasts in their particular sports.

Provide register coverage and process all customer and associate transacations at the registers.
• Perform all cash office functions and ensure that the front end is supplied with the necessary resources for register functions
• Serve as primary customer service provider at the front end and liaison between customers and management
• Ensure customers receive outstanding service by adhering to and enforcing customer service programs
• Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedure
  • Candidates must be flexible in working a rotating schedule including evenings, weekends, and holidays
  • Ability to provide outstanding customer service
  • Ability to direct front end operations effectively
  • Knowledge of customer service standards and procedures
  • Knowledge of basic cash management procedures Experience:
    1-2 years of Retail Cashier and/or Sales experience preferred

  • Why Work for DICK'S Sporting Goods?
  • Passion for Sports
  • Competitive Pay
  • Excellent benefits
  • Medical
  • Dental
  • Life Insurance
  • 401(k)
  • Employee Discount DICK'S Sporting Goods is on an expansion kick, with new stores and unbeatable opportunities for career advancement. If you live and breathe sports, there's no better time to join this winning team! Interviews by appointment only.

    Win BIG Bigger. Faster. Stronger. Smarter.

  • About this company
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    About Dick's Sporting Goods See Dick's shoppers run, putt, dunk, drive, dribble -- and buy. Fast-growing Dick's Sporting Goods operates...