Customer Service Specialist
DICK'S Sporting Goods 1,763 reviews - Richmond, VA

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Serving the needs of our customers is our top priority at DICK'S Sporting Goods, and we’ve tailored our business to accomplish this goal. Our “store-within-a-store” concept sets us apart from other sporting goods retailers. Our Golf Pro Shop, The Lodge (Hunting/Camping/Fishing), the Fitness Center, Footwear, Team Sports and Athletic Apparel can all be found under one roof. These specialty stores offer the distinct benefits of an authentic merchandise assortment, premier brand selection, access to value-added services and personalized assistance from friendly, knowledgeable sales associates - many of whom are enthusiasts in their particular sports.

• Provide register coverage and process all customer and associate transacations at the registers.
• Perform all cash office functions and ensure that the front end is supplied with the necessary resources for register functions
• Serve as primary customer service provider at the front end and liaison between customers and management
• Ensure customers receive outstanding service by adhering to and enforcing customer service programs
• Handle all situations that involve firearms passing through the front end and ensure compliance with firearms safety policy and procedure
This position is located in Short Pump.

Candidates must be flexible in working a rotating schedule including evenings, weekends, and holidays

Ability to provide outstanding customer service
Ability to direct front end operations effectively
Knowledge of customer service standards and procedures
Knowledge of basic cash management procedures

1-2 years of Retail Cashier and/or Sales experience preferred

This position is located in Short Pump.

Why Work for DICK'S Sporting Goods?

Passion for Sports

Competitive Pay

Excellent benefits



Life Insurance


Employee Discount

DICK'S Sporting Goods is on an expansion kick, with new stores and unbeatable opportunities for career advancement. If you live and breathe sports, there's no better time to join this winning team! Interviews by appointment only.
Win BIG Bigger. Faster. Stronger. Smarter.

About this company
1,763 reviews
About Dick's Sporting Goods See Dick's shoppers run, putt, dunk, drive, dribble -- and buy. Fast-growing Dick's Sporting Goods operates...