Customer Service Specialist
Ferrellgas - Fargo, ND

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Description:
Our location in Fargo, ND is looking for a Full Time Customer Service Specialist who will report to the Fargo office. In this position, you will use your 2-5 years of experience to seek creative solutions for our clients regarding product support, vital safety questions, account creation, and billing reconciliation. The Ferrellgas team needs you, and so do our Customers, so apply today!

Essential Functions

Provides local customer service by setting up new customer accounts, assists walk-in customers, and handles customer complaints.

Enters updates and maintains customer orders and information in PeopleSoft system

Assists in delivery and service process by addressing and correct skipped orders, inaccurate directions and tank obstructions.

Supports customer growth and provides information to our customers and prospects on available programs and program enhancements.

Requirement:
2-5 years of customer service experience with supporting customers over the phone

Basic math acumen

Experience working in a customer database

Inside sales experience preferred

Ferrellgas is an Equal Opportunity Employer and does not make decisions based on an individual's race, religion, gender, national origin, age, veteran status, disability, or any other status or condition protected by applicable state or federal law, except where a bona fide occupational qualification applies.

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