Customer Service Specialist
Pacific Life - Omaha, NE

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Pacific Life offers life insurance, annuities, and mutual funds, along with a variety of investment products and services, all of which provide The Power to Help You Succeed.

Headquartered in Newport Beach, CA, Pacific Life is a Fortune 500 company with approximately 2700 employees. We pride ourselves on providing a stimulating work environment which is highly challenging and exceptionally rewarding. We firmly believe each employee plays a part in our continued growth and success.

We are currently seeking a Customer Service Specialist to work in the Life Division. The Life Insurance Division works with financial and insurance professionals to give families and businesses the life insurance coverage needed to help meet important financial protection, wealth accumulation, and wealth preservation goals.

POSITION SUMMARY:
• Build strong customer relationships, establishing confidence, trust and rapport to ensure customers have a positive experience and perception of Pacific Life Insurance Division.
• Respond to questions and requests from (internal/external) customers.
• Insure that customer requests are completed accurately, using the appropriate system/application, within Life Division department service time frames.
FACTORS FOR SUCCESS:
Position requires FINRA Series 6 or 7 within the first 6 weeks of employment. Ability to provide positive customer service experiences while clearly communicating both orally and written. Ability to manage multiple priorities in a fast-paced environment, utilizing strong analytical/decision making skill. Ability to respond to service inquiries and requests that require consideration of industry regulations, legal skills. High School Diploma or equivalent and some College and 2-3 years Call Center/Customer Service experience required. Life Insurance and or Financial Industry experience and ACS (Associate, Customer Service) designation preferred.
Join the Pacific Life team and watch your career grow! We offer competitive pay/ bonus program and a comprehensive benefits package including:
•Medical/dental coverage
•TWO retirement plans:
o401k retirement plan with company match
oCompany-paid Retirement Benefit Account 
Company contributes 4% up to taxable wage base and 8% over to IRS compensation maximum
•Vacation/holiday pay
•Medical and dependent care flexible spending accounts
•And much more!
For more information, and to apply online, please visit our web site: www.pacificlife.com
*If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
*Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V

Pacific Life - 17 months ago - save job - block
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About this company
19 reviews
While the breaching whale logo used by Pacific Life Insurance evokes the West Coast, the company operates all across the US. As the primary...