Under direction of Shift Manager will supervise the work of call center Representatives to ensure the accurate and efficient fulfillment of customer's needs. Will also supervise the Team Assistants as needed. Provides strong leadership to the team consistent with the QVC Difference. Exemplifies strong communication, interpersonal and problem-solving skills. Develops goals and objectives with direct reports and provides appropriate follow-up. Provides coaching on an ongoing basis. Ensures ...
QVC, Inc. - 2 years ago
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